The company will accept returns only when they have been previously authorized and comply with the conditions established in this policy. All return requests must be submitted with the corresponding purchase documentation and will be subject to inspection and approval by the company.

Products must be returned in original, unused, unaltered condition, with their original packaging and in a resalable state. The company reserves the right to reject any return that does not comply with these conditions.

Stocked items approved for return may be subject to a 25% restocking fee on the value of the returned product. Non-stocked items, special, customized, or made-to-order items will be exclusively subject to the manufacturer's terms and, unless expressly accepted in writing by the company, may not be eligible for return, exchange, or refund.

Any applicable warranty will be subject to the manufacturer's terms and conditions. To process any warranty claim, it will be mandatory to present the corresponding delivery receipt. Failure to provide this document may result in the denial of the claim.

Product delivery can be made via in-store pickup or via the company's internal transport. The customer, or the person designated to receive the merchandise, must inspect the products at the time of delivery or pickup. Any observations related to visible damage, missing items, or non-conformities must be noted at the time of receipt.

If a delivery cannot be completed on the first attempt for reasons attributable to the customer, including absence, lack of access, incomplete information, or refusal to receive, each subsequent delivery attempt may incur an additional charge of $75 per attempt, which will be billed to the customer.

If the order is tax exempt, the customer must submit valid evidence of tax exemption to the sales representative before order processing or invoicing. In the absence of such evidence, the company may apply the corresponding taxes.

All prices, commercial terms, and product availability are subject to change without prior notice and do not constitute a guarantee until final order confirmation by the company.

For additional terms and conditions, please refer to the company's applicable corporate and contractual documentation.

To process a return, please send an email to marketing@wecipr.com with the order number, invoice, and reason for the return. All requests are subject to evaluation and prior approval. Products must be unused, in their original packaging, and accompanied by the corresponding delivery receipt. Once the return is approved, you will be instructed whether the merchandise should be dropped off at the store or coordinated through our delivery service. Some products may be subject to a restocking fee of up to 25%, and special or non-stocked items may be subject to additional restrictions or manufacturer policies.

Our products are sold subject to the manufacturer's limited warranty, where transferable. As a supplier, the company offers no additional warranties other than those expressly provided by the manufacturer or in writing, and any applicable remedy will be limited, as appropriate, to product replacement or the issuance of a credit for the purchase price. Some products may require prior registration and proof of purchase to process a warranty claim.

Due to the nature of the materials we distribute, ordinary returns are not accepted for products through which electricity passes, including, but not limited to, cables, wires, breakers, and related electrical materials, especially if they were installed, energized, used, cut, modified, or specially ordered. Likewise, rebuilt or repaired products have no warranty and are not returnable. All non-warranty returns require prior authorization, the original invoice, and that the product be new, unused, and in resalable condition. Eligible items may be subject to a restocking fee of up to 25%, in addition to shipping and other applicable charges.

For business policy purposes, voluntary returns, when applicable, must be requested within 30 days of delivery or pickup. After this period, no returns will be accepted, except for applicable warranty claims or in cases where the product is defective, does not meet what was represented, is not fit for the purpose for which it was purchased, or any non-waivable remedy is due under applicable law. DACO requires that the return policy be clearly communicated before purchase and states that the merchant cannot refuse to refund the price paid when these circumstances occur.

An important adjustment: DACO does not impose a general 30-day term for all voluntary returns in the source I reviewed; what it requires is that the business clearly publish the form of the return and the applicable term, and that it not deny a refund in certain protected cases. Therefore, I drafted the 30-day part as company policy, not as a legal requirement.